Helping You Build A Better Future Client Feedback Kidwells Solicitors Client Feedback If you have any questions or would like to submit a paper copy please contact the team who will be happy to support. Contact Us Feedback Form Full Name * Email Address * Client Reference * How would you rate your overall satisfaction with our service? * 1 = Very Dissatsfied 2 3 4 5 = Very Satisfied Additional Comments Would you recommend our services to others? * Yes No Unsure Additional Comments When you made your initial call to Kidwells Law how satisfied were you with the way your call was handled? * 1 = Very Dissatsfied 2 3 4 5 = Very Satisfied Additional Comments How courteous was the receptionist? * 1 = Not courteous at all 2 3 4 5 = Very courteous Additional Comments Was our understanding of your needs satisfactory? * Yes No Additional Comments How promptly were your telephone calls returned? * 1 = Not promptly 2 3 4 5 = Really promptly Additional Comments How well did we keep you informed of the status of your matter? * 1 = Not very well 2 3 4 5 = Very well Additional Comments How well were you treated by the assistants involved in your case? * 1 = Not very well 2 3 4 5 = Very well Additional Comments Do you have any other comments and/or suggestions on how to improve? Would you be happy for us to use your feedback for testimonials on our website and marketing materials? * Yes, with my name Yes, but anonymously No, I prefer my feedback to remain private Do you consent to the firm contacting you regarding your feedback? * Yes No Submit If you are human, leave this field blank.