I was so pleased to be introduced to Michael Horne at the opening of the Kidwells’ new offices in June because it gave me the opportunity to thank him personally for supporting Ray Danenbergs in his work of Advocacy for older people and so, enabling it to continue.
Like many elderly people, I find it difficult to stand up for myself when I meet with hostility or intransigence.
With Ray Danenbergs’ help and support, I arranged a meeting with whom I had the problem. With him there as a witness, I was less nervous and was able to speak up. When I was given an answer I did not understand, he asked for clarification and when he thought I was right, he said so.
I know that without Ray’s help and support, I would have felt too intimidated to pursue my concerns. His work is so necessary and so important for elderly people and I am really grateful to Kidwells. As far as your new offices, I am very impressed, as well as with the stylish decor and flexibility of space, access problems have been illiminated. You must have the most luxurious disabled toilets in Herefordshire!
Ms T M